Frequently Ask Questions (FAQ)

How long does it take for my order to arrive?

Delivery time depends on your location and the selected shipping method. Typically, orders are delivered within 1-2 business days.

Do you have a physical store where I can see the products in person?

We currently operate exclusively online, but we are working on opening a physical store in the future.

What is your return policy?

We want you to be completely satisfied with your purchase. We accept returns within 7 days from the date you received your order. Items must be unworn, unwashed, and in their original condition with tags attached. Please refer to our Returns & Exchanges page for detailed instructions.

Accessories are not eligible for returns or exchanges. All accessory sales are final.

How can I contact customer service if I have any further questions?

You can easily reach out to our customer service team through the following methods:

  1. Email: Send us an email at info@amarylisvipboutique.com. We aim to respond to all inquiries within 24-48 hours.
  2. Contact Form: Visit our Contact Us page and fill out the form with your details and query. Our team will get back to you as soon as possible.

Can I cancel or modify my order?

We process orders quickly to ensure prompt delivery. If you need to cancel or modify an order, please contact us immediately. We will do our best to accommodate your request, but once an order has been shipped, we cannot cancel it.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your package through our carrier’s website.

How do your clothing sizes run?

We carry several brands, each with its own unique sizing standards. Therefore, sizes may vary between brands. We recommend referring to the size chart provided for each item to ensure the best fit. If an item doesn't fit as expected, you can initiate a return. Please refer to our returns policy for more information.